REFUND POLICY
We want you happy. If there’s an issue, email me at chandler@wetheindies.com with your order number and clear photos (if damaged/incorrect).
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Return / refund window.
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Contact us within 14 days of delivery.
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Items must be in new, unused condition unless defective on arrival.
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Not returnable (unless defective).
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Opened or used software/media
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Digital items or download codes
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Clearance or final-sale items (marked on the product page)
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Defects or wrong item. We’ll replace or refund once verified. For replacements, we may ask you to return or dispose of the defective item per our instructions.
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How refunds are issued. Approved refunds go to the original payment method within 3–7 business days (your bank may take longer). Shipping fees are non-refundable unless we made an error.
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Exchanges. If you want a different product, place a new order after your return is processed.